Marc and Shawn chat about what a great collections conversation looks like, creating a culture of perfect calls and the conversation as the atomic unit of business. 
 
<a href="https://www.linkedin.com/in/shawn-m-farris/" target="_blank">Shawn M. Farris</a> is the COO at Aargon Agency, Inc.
 
Follow Marc on LinkedIn: <a href="https://www.linkedin.com/in/baltoceo/" target="_blank">https://www.linkedin.com/in/baltoceo/</a>
Learn more about Balto: <a href="//balto.ai" target="_blank">balto.ai</a>

Marc and Shawn chat about what a great collections conversation looks like, creating a culture of perfect calls and the conversation as the atomic unit of business. Shawn M. Farris is the COO at Aargon Agency, Inc. Follow Marc on LinkedIn: https://www.linkedin.com/in/baltoceo/ Learn more about Balto: balto.ai

Marc and Shawn chat about what a great collections conversation looks like, creating a culture of perfect calls and the conversation as the atomic unit of business. 
 
<a href="https://www.linkedin.com/in/shawn-m-farris/" rel="noopener noreferrer">Shawn M. Farris</a> is the COO at Aargon Agency, Inc.
 
Follow Marc on LinkedIn: <a href="https://www.linkedin.com/in/baltoceo/" rel="noopener noreferrer">https://www.linkedin.com/in/baltoceo/</a>
Learn more about Balto: <a href="//balto.ai" rel="noopener noreferrer">balto.ai</a>

What We Can Learn From Collections Conversations w/ Shawn M. Farris

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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What We Can Learn From Collections Conversations w/ Shawn M. Farris

What We Can Learn From Collections Conversations w/ Shawn M. Farris

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