Did you know that there is a strong correlation between customer satisfaction and revenue growth?

In Episode 79 of The Patient First Podcast, I review the results of a survey that reveals just how badly the business of dentistry is failing in comparison with other industries. The results also illustrate how the patient experience is the key to the success of dental practices.

I’m Dr. Bryan Laskin, author of “The Patient First Manifesto,” and a dentist who's learned that customer service in dentistry is no longer optional.

Start making a difference in your dental practice: www.UpgradeDental.com

Get your copy of "The Patient First Manifesto": www.PatientFirstBook.com