Our communication doesn't occur when the message is sent. It occurs when the recipient constructs meaning from it. Not only that, but our audience's interpretation of our message is inherently subjective, significantly contextual, and heavily dependent on their emotion state at that particular time.It's a good job no-one ever told us this was going to be easy, right?

Our communication doesn't occur when the message is sent. It occurs when the recipient constructs meaning from it. Not only that, but our audience's interpretation of our message is inherently subjective, significantly contextual, and heavily dependent on their emotion state at that particular time. It's a good job no-one ever told us this was going to be easy, right?

What we say vs. what they hear

A B2B Marketing podcast about how business strategy, marketing, and behavioral science thinking intersect, to deliver a resonant and sustainable commercial outcome for startups and small businesses. Host Gee Ranasinha, CEO of marketing agency and behavioral science practice KEXINO, shares fresh perspectives on what makes customers tick, why certain messages work, and how to build marketing that actually moves the needle. This isn't about tactics, trends, or "the next shiny thing." It's about understanding underlying psychological buying triggers to create more effective business results.

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What we say vs. what they hear

What we say vs. what they hear