The HR department is often seen as the team you only hear from when something has gone wrong. But is that perception fair, and what does HR actually deal with day to day inside a business?

In this episode of Shifting Views with Willis, Wayne is joined by Ali Lambert, founder of HR Guru. With over 20 years’ experience in HR, Ali offers a candid look at the realities of working in a role where emotion, conflict and responsibility regularly collide.

Ali explains why HR is so often left managing the consequences of decisions made elsewhere in an organisation, and shares real-world examples of the situations HR professionals are expected to handle quietly and professionally. She also highlights the human side of HR that employees and leaders rarely get to see.

The conversation explores how HR has become increasingly weighed down by policy, process and admin, what that has cost organisations culturally, and why clearer, more human approaches to people management matter more than ever. Ali also discusses the thinking behind HEY GURU, a living employee handbook designed to reflect how people actually work today, and where the balance should sit between digital systems and human judgement.

This episode offers an honest insight into what it really takes to work in HR, why getting it wrong is costly for businesses, and why getting it right can make a profound difference to culture, performance and trust at work.

HR is about people, and people are what make businesses work.

#HR #HRProfessionals #PeopleManagement #WorkplaceCulture #Leadership #BusinessLeadership

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