Behind the Breaks

Whatnot’s Eric Shemtov on New Repack Policy & the Future of Hobby Trust | [E34] Behind the Breaks


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Behind the Breaks returns with the most critical episode in show history. Matt and RJ sit down with Eric Shemtov, Head of Collectibles at Whatnot, for an in-depth discussion on Whatnot’s new Factory Sealed Surprise Product (Repack) Policy, going into effect November 3rd.This episode is essential viewing for breakers, sellers, and collectors who want to understand exactly how Whatnot’s updated rules will shape the future of live selling, repacks, and trust in the hobby.Eric breaks down:Why Whatnot created this new trust and transparency policyHow third-party audits, seller applications, and identified product lists will protect buyersWhat the changes mean for small sellers, manufacturers, and breakersHow these standards aim to create a safer, more credible collectibles ecosystemHe also shares his personal story — from sneaker reselling in middle school to collecting Jordans — revealing how culture, nostalgia, and community power the collectible world.Then, Matt and RJ take on lightning-round listener questions about:How small and mid-sized sellers can stay compliantWhat third-party audits and enforcement really look likeFuture Whatnot policies beyond repacksAnd yes — the ultimate MLB “Bottom of the 9th” dream lineupIf you buy, sell, or break on Whatnot — or care about where the hobby is headed — this is the must-watch episode that breaks it all down.Tune in, take notes, and learn what this new standard of trust means for the entire collectibles community.Timestamps0:00 – Intro & Guest Welcome2:00 – Eric’s Background & Sneaker Collecting8:00 – Defining Factory Sealed Surprise Products11:00 – Why Whatnot Created the Policy18:00 – The Three-Part Application, Audit & Checklist Process26:30 – Common Misunderstandings & Seller Reactions29:00 – What Success Looks Like Moving Forward35:00 – Listener Q&A41:00 – Fun Segment: “Bottom of the 9th” Lineup

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Behind the BreaksBy Matt Hasson and RJ Watters