For a second consecutive year, global employee engagement has fallen — a pattern without precedent in Gallup's trend, and a loss of productivity that carries a $10 trillion price tag. At the center of the decline: managers. In this episode, Chief Scientist for Workplace Management & Wellbeing Jim Harter unpacks the findings of Gallup's 2026 State of the Global Workplace report. Later, Gallup CEO Jon Clifton talks about what the data mean for AI adoption, employee wellbeing and the future of work.