“Most people have done their own homework and are just looking for validation that they’re not crazy.”

The OIC Answers podcast sits down with SHIBA volunteer Charlie Sheldon to talk about how he got involved, how people react to getting free Medicare counseling, and the time commitment that comes with training.

Last year, the 200-some advisors in our SHIBA program helped about 40,000 people with one-on-one support. That’s free, unbiased advice, whether it’s about using the Medicare site, giving presentations, reviewing letters beneficiaries got in the mail, checking for potential fraud, or just comparing options and plans during open enrollment.

If you’d like to get involved, visit www.insurance.wa.gov/SHIBA and fill out the web form on that page.