Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024. <ul><li>(00:25) - Q3 2024 Support Team Restructuring
</li>
<li>(01:16) - Customer Engagement and Onsite Visits
</li>
<li>(02:06) - Achievements in Customer Satisfaction
</li>
<li>(02:58) - Accreditation Program Details
</li>
<li>(03:51) - Feedback and Team Morale
</li>
<li>(04:36) - Looking Ahead to Q4 and 2025
</li>
<li>(05:32) - uLearn Platform and Chat Support</li>
</ul>

Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024. (00:25) - Q3 2024 Support Team Restructuring (01:16) - Customer Engagement and Onsite Visits (02:06) - Achievements in Customer Satisfaction (02:58) - Accreditation Program Details (03:51) - Feedback and Team Morale (04:36) - Looking Ahead to Q4 and 2025 (05:32) - uLearn Platform and Chat Support

Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024.&nbsp;<ul><li>(00:25) - Q3 2024 Support Team Restructuring
</li>
<li>(01:16) - Customer Engagement and Onsite Visits
</li>
<li>(02:06) - Achievements in Customer Satisfaction
</li>
<li>(02:58) - Accreditation Program Details
</li>
<li>(03:51) - Feedback and Team Morale
</li>
<li>(04:36) - Looking Ahead to Q4 and 2025
</li>
<li>(05:32) - uLearn Platform and Chat Support</li>
</ul>

What's new in support? Q3 2024

Point of Rental's Product Managers visit the studio - remotely or in-person - every quarter to talk about software updates, what's on the roadmap, and to let you know a little bit about the people behind the software.

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What's new in support? Q3 2024

What's new in support? Q3 2024