In this episode (recorded back in April), we check in on the IRS, and let’s just say, it’s not going great. From Employee Retention Credit (ERC) claims stuck in bureaucratic limbo, to automated notices that seem to ignore reality, to the never-ending wait for amended returns, we unpack the chaos taxpayers and tax professionals are facing right now. We talk about COVID-era backlogs, what’s changed (and what hasn’t), and the potentially dire impact of looming layoffs and leadership shakeups.

We also touch on the one sliver of light: individual IRS online accounts, which, believe it or not, might actually be worth your time. Tune in for a candid conversation about the state of taxpayer service, and where things might be heading.