Bad deals, no help, and rude employees can make for a terrible holiday shopping experience. So what do customers actually want? Hear from shoppers in Stamford, Connecticut as they share what’s on their customer experience wish lists this holiday season.

Music: 
Jingle Bells by Scott Holmes
Snowman by Jahzzar

Bad deals, no help, and rude employees can make for a terrible holiday shopping experience. So what do customers actually want? Hear from shoppers in Stamford, Connecticut as they share what’s on their customer experience wish lists this holiday season. Music: Jingle Bells by Scott Holmes Snowman by Jahzzar

What's on Shoppers' CX Holiday Wish Lists?

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.

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What's on Shoppers' CX Holiday Wish Lists?

What's on Shoppers' CX Holiday Wish Lists?