What's the 3-1-1? You might see city officials today wearing those buttons for the official kick-off of 311, a new way to connect residents with city services or report an issue, like an abandoned car or water main leak. Brett Delaria with St. Louis City Public Safety and Karen Clifford with Neighborhood Stabilization, join Debbie Monterrey. They say 311 is new to St. Louis but has been around for about 20 years in many other big cities.