#26 - Have you heard the term “active listening?” It’s likely you have – but do you actually know why it’s worth practicing? It turns out, active listening closely relates to emotional intelligence and having more effective conversations at work. In this episode, we explore what active listening is, the struggle each Cognitive Colour will have practicing it, and Shane even shares how he’d coach each Colour through an active listening challenge. 

If you have any questions about this episode, or would like to submit a topic idea for a future episode, please email us at [email protected]

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [00:40] Catching up and talking about funny birthday stories. 
2. [05:10] The key thing to remember about your Cognitive Colour. 
3. [06:10] How is active listening different from regular listening?
4. [08:50] The benefits of active listening. 
5. [10:25] Active listening leads to better conflict.  
6. [13:10] The relationship between over-explaining and defensiveness.
7. [15:10] Common misconceptions about active listening. 
8. [17:50] How active listening relates to emotional intelligence. 
9. [22:40] Real world examples. 
10. [27:20] How our Cognitive Colour relates to our active listening challenges. 
11. [30:00] A sign that you’re not actively listening to someone. 
12. [30:15] How Shane would coach each Colour in active listening. 
13. [36:38] How can a Blue get the detail they need while active listening?
14. [37:50] How does active listening relate to conflict and feedback?
15. [40:40] How would you treat active listening at home?
16. [45:30] Active listening and extended family. 
17. [51:16] Where to start. 

Mentioned in this Episode:

• Discover your Cognitive Colour: https://podcasts.apple.com/ca/podcast/discover-your-behavioural-colour-and-how-it-applies/id1647450164?i=1000581519502 
• Book a free session with CultureSmith: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/