In the penultimate episode of this first series of the pod, I’m:

• Busting a myth,
• Speaking from experience and
• Sharing a tip,

On a topic which ought to be about bridging relational distance – although it can be quite divisive.

I’ve touched on one component of emotional intelligence (EI) in Episode 5. You’ll hear a couple of short clips from that show – along with another contribution from Graham Music of the Tavistock Centre, on the subject of empathy.

EI is a vital skillset In conflict management. Aside from anything else, it helps us understand fundamental needs – our own and other people’s. As I say on the show:

‘So much conflict flows from misunderstanding around needs’ – so that’s going to be the subject of this week’s blog – published a couple of days after the pod at

https://www.savvybusinessresolutions.com/blog

For now, if you need help with any aspect of conflict management at work, come and talk to me! All my details are on the website –

http://www.savvybusinessresolutions.com