In this podcast episode, your cohosts demystify how to define the real problem and why it's a crucial step in the Design for Health process.

We briefly review the Double Diamond Method from our last episode and explain how insights revealed through our Discovery Interviews were used to draft a Problem Statement. We'll review two tools that could help you - Empathy Mapping and the 5 Ws.

Finally, we end with a practical example of how defining the problem could help in a healthcare setting.

If you have questions or comments about this process, feel free to email us at [email protected]. Your questions could be featured on a future episode!

Resources

1. ⁠Double Diamond method⁠, Design Council, UK

2. Entrepreneurship Bootcamp 101, Sept 2023, Facilitators: Khizer Tajamul and Maryam Ahmed

3. Empathy Mapping - Season 1, Episode 5 of On the Edge with SIC https://www.sichealth.ca/podcast/episode/51ebca88/episode-5-empathy-in-healthcare

4. The 5 Ws in Design https://bootcamp.uxdesign.cc/xzthe-five-ws-method-for-writing-a-design-brief-81c606f89e57