<a href="https://www.linkedin.com/in/baltoceo/">Marc Bernstein</a> and Joey Coleman discuss acquisition Vs. retention, the harmony of a contact center, and human to human interaction in a contact center. 
 
<a href="https://www.linkedin.com/in/joeycoleman1/">Joey Coleman</a> is the author of <a href="https://www.amazon.com/Never-Lose-Customer-Again-Lifelong/dp/0735220034/ref=sr_1_1?dchild=1&keywords=never+lose+a+customer+again&qid=1620798676&sr=8-1">"Never Lose A Customer Again"</a> and Chief Experience Composer at Design Symphony.

Marc Bernstein and Joey Coleman discuss acquisition Vs. retention, the harmony of a contact center, and human to human interaction in a contact center. Joey Coleman is the author of "Never Lose A Customer Again" and Chief Experience Composer at Design Symphony.

<a href="https://www.linkedin.com/in/baltoceo/" rel="noopener noreferrer">Marc Bernstein</a> and Joey Coleman discuss acquisition Vs. retention, the harmony of a contact center, and human to human interaction in a contact center.&nbsp;
 
<a href="https://www.linkedin.com/in/joeycoleman1/" rel="noopener noreferrer">Joey Coleman</a> is the author of <a href="https://www.amazon.com/Never-Lose-Customer-Again-Lifelong/dp/0735220034/ref=sr_1_1?dchild=1&amp;keywords=never+lose+a+customer+again&amp;qid=1620798676&amp;sr=8-1" rel="noopener noreferrer">"Never Lose A Customer Again"</a> and Chief Experience Composer at Design Symphony.

What's the ROI of Customer Experience? w/ Joey Coleman, Never Lose a Customer Again

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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What's the ROI of Customer Experience? w/ Joey Coleman, Never Lose a Customer Again

What's the ROI of Customer Experience? w/ Joey Coleman, Never Lose a Customer Again

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