Marketing and Tea with Katie

What's the ROI of social media?


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In this episode of Marketing and Tea with Katie Thomas, CPA, Katie answers a question nearly every firm owner has asked at some point: What kind of ROI can I expect from social media?


As CPAs, we love numbers and measurable results. But she explains that social media doesn’t always deliver ROI in neat, tidy metrics. Instead, it works more like planting a garden. The seeds planted today may not sprout tomorrow, but with consistency and care, they grow into opportunities, clients, and credibility that compound over time.


Listeners will learn:


Why ROI on social media is often long term, not immediate


Real stories from Katie’s business that show both instant wins and delayed payoffs


How to measure ROI beyond sales, including engagement, reach, and authority


The importance of leading indicators like profile views, comments, and DMs


Why every type of content plays a role in ROI, even if it doesn’t directly sell


How different platforms contribute differently to brand, credibility, and revenue


Why consistency is the real driver of results


This episode is perfect for accountants and firm owners who feel discouraged when results don’t come right away. Katie shows how to shift perspective, set realistic expectations, and stay the course long enough to see the true return social media can bring.


Be sure to follow Katie on:


LinkedIn: https://www.linkedin.com/in/katiethomascpa/

Instagram: https://www.instagram.com/katiethomascpa/

X: https://x.com/katiethomascpa


Have a question for Katie?


Submit it at https://dearkatie.leaders-online.com/

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Marketing and Tea with KatieBy Katie Thomas, CPA