Do you know what the score is in your business?

In today's episode, we dive into the importance of identifying and focusing on the right key performance indicators (KPIs) to drive business success. We'll discuss the operational differences between having fewer clients with more properties versus more clients with fewer properties, and how this impacts business efficiency. We'll explore the importance of finding a balanced approach to metrics—avoiding both under-measurement and over-analysis. Detailed examples from my property management business illustrate how focusing on key metrics, such as the number of new properties managed and the timeliness of completed processes, can streamline operations and enhance growth. And I'll leavve you with some actionable steps to develop a visible and effective scoreboard for your business.

00:00 Introduction to Business Efficiency
01:01 The Importance of Measuring Results
01:48 Common Pitfalls in Measuring Metrics
03:02 Finding the Right Metrics for Your Business
05:58 Case Study: Property Management KPIs
10:49 Creating and Using a Scoreboard
13:12 Action Steps and Final Thoughts