From delivering parcels to buying a car, everyone wants you to rate them in a survey. Why do companies persist even when we hate them so much?

What’s with all the surveys?

James Valentine Head Room is the space to expand on things heard during James’ daily radio show. It’s not about opinion but the experiences, passions and revelations from listeners. Head Room turns these amusing and insightful conversations into a podcast. Who are we? Why do we do the things we do? What are we really about? And how is it we all still manage to live together? If James’ daily broadcast is a live pig, then this podcast is the salami.

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What’s with all the surveys?

What’s with all the surveys?