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Parties often walk into a mediation with a poker face, on the defensive and expecting a joust. It helps if as a mediator, you ask them for their ante, i.e. their commitment for a constructive dialogue to emerge. Here is how.
Parties often walk into a mediation with a poker face, on the defensive and expecting a joust. It helps if as a mediator, you ask them for their ante, i.e. their commitment for a constructive dialogue to emerge. Here is how.