There is a lot of training that is focused on how to effectively give feedback. Studies show that the effectiveness of feedback is actually determined by the receiver. In this episode, Mark and Melissa discuss the following questions:

What is the best process for delivering feedback? / What must exist for feedback to be effective?

What are the common ways people fail to receive the feedback and what can you do about it?

How do you test to know that the person has received it?

Are there times when it's best to avoid giving feedback?