Therapist Confidential

When a Bot Feels ‘Real’: A Therapist’s First-Hand Encounter With AI with Travis Heath


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In this solo episode, Travis Heath explores the fast-moving question on every therapist’s mind: what does AI mean for psychotherapy—right now? After a surprising personal encounter with a highly realistic “client bot,” Travis unpacks why AI no longer feels like a future thought experiment, but an active force reshaping mental health care. He walks through the most compelling possibilities (access, 24/7 support, therapist relief, psychoeducation, and AI as a reflective mirror), alongside the most pressing concerns (privacy, misguidance, equity, overreliance, dehumanization of care, and subtle relational harms). Rather than panic or naïve optimism, Travis argues for a more useful stance: curiosity, ethical clarity, and collaboration—while protecting what is uniquely human about therapy. Ultimately, this episode asks a deeper question: if AI can do the worksheets, scripts, and surface-level empathy, what will it demand of us as therapists—and what might it invite us to reclaim?

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Therapist ConfidentialBy Travis Heath