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When AI Becomes the User
AI agents are no longer just assistants. They are starting to become real users of software.
In this episode, Jason Noble and Jason Whitehead explore what happens when AI agents begin booking meetings, updating records, triggering workflows and moving work across systems on behalf of humans.
That shift changes how SaaS products are designed, sold, supported and measured. A great user interface is no longer enough. SaaS companies now need to think about APIs, data models, permissions, interoperability, workflow design and trust.
The big question: if an AI agent became the main day-to-day user of your product, what would break first?
Your interface, your data model, your permissions or your value proposition?
🌐 Web
🎙️ Apple podcast
🐦 X
#AI #SaaS #CustomerSuccess #Leadership #Trust #B2B #GTM #Retention #ArtificialIntelligence #BusinessGrowth
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By Jason Whitehead & Jason Noble
4.5
44 ratings
AI agents are no longer just assistants. They are starting to become real users of software.
In this episode, Jason Noble and Jason Whitehead explore what happens when AI agents begin booking meetings, updating records, triggering workflows and moving work across systems on behalf of humans.
That shift changes how SaaS products are designed, sold, supported and measured. A great user interface is no longer enough. SaaS companies now need to think about APIs, data models, permissions, interoperability, workflow design and trust.
The big question: if an AI agent became the main day-to-day user of your product, what would break first?
Your interface, your data model, your permissions or your value proposition?
🌐 Web
🎙️ Apple podcast
🐦 X
#AI #SaaS #CustomerSuccess #Leadership #Trust #B2B #GTM #Retention #ArtificialIntelligence #BusinessGrowth