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When All MSPs Sound the Same, Buyers Choose the Wrong Ones
When all MSPs sound the same, the wrong ones keep winning.
That’s the uncomfortable reality Mit Patel breaks down in this episode of Microsoft Mentors.
After 25 years building, scaling, and exiting an MSP, Mit explains why differentiation in the MSP market has failed, and how that failure creates real risk for customers and real frustration for high-quality providers.
We get into:
• Why buyers rely on the wrong signals• How promises replaced proof• Why security weaknesses stay hidden until it’s too late• And what has to change if MSPs want to compete on value, not price
This isn’t theory.
It’s the result of decades inside the ecosystem.
▶️ Watch the trailer.Full episode goes live tomorrow.
View all episodes
By Cloud DecisionsWhen all MSPs sound the same, the wrong ones keep winning.
That’s the uncomfortable reality Mit Patel breaks down in this episode of Microsoft Mentors.
After 25 years building, scaling, and exiting an MSP, Mit explains why differentiation in the MSP market has failed, and how that failure creates real risk for customers and real frustration for high-quality providers.
We get into:
• Why buyers rely on the wrong signals• How promises replaced proof• Why security weaknesses stay hidden until it’s too late• And what has to change if MSPs want to compete on value, not price
This isn’t theory.
It’s the result of decades inside the ecosystem.
▶️ Watch the trailer.Full episode goes live tomorrow.