Defensiveness is fear in disguise. Here, I show how to lower the temperature with gentle openings, curiosity, and non-threatening body language. You’ll hear what to do when you feel attacked, how to pause before reacting, and how to create emotional safety so honesty can breathe. It’s a guide for turning friction into understanding — and for learning that calm is far more persuasive than control.

You can get The Communication Code Workbook here

This episode includes AI-generated content.