Government websites were quickly overwhelmed during COVID and agencies have struggled to meet the surging demand for services. The US Digital Response is a nonpartisan group with more than 5,000 volunteers that are supporting state and local government during the COVID-19 crisis. They increase the capacity of government teams to rapidly update web services and also develop open-source tools that can help scale to other government agencies. We are joined in this episode by US Digital Responses’ CEO, Raylene Yung.