Keep IT from Wreaking Havoc with Employees

The goal of Digital Transformation is to make processes easier, faster and more user friendly. Sometimes without realizing it, Digital Transformation introduces unintended disruption. When that happens, those employees responsible for implementing the transformational change will create push back or even develop work arounds that defeat the goals of the change. How can businesses embrace technological change when it comes to their people and what can they do to do a better job facilitating new processes?

In today’s episode, hosts Miraj & Patrick introduce us to a company who expanded exponentially in a very short time, while embracing digital transformation. Smartbridge VP of Enterprise Systems, Victor Lang, interviews James Pham, Associate Director of IT for Aliso Viejo, CA based Avinir Pharmaceuticals.