The Quality Conversation

When Hiring Gets Real


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In this no-holds-barred dive into the talent acquisition trenches, Serge Boudreau and Mo Hariri dissect what actually moves the needle in hiring, from quality metrics that matter to the AI revolution that's reshaping recruitment. Whether you're building teams or advising those who do, this conversation delivers the unfiltered truth about modern talent acquisition.

šŸŽ¬ WATCH HIGHLIGHTS:

00:00 Introduction to Talent Acquisition Journeys
Ā 02:41 Understanding Quality of Hire
Ā 05:44 The Role of Communication in Recruitment
Ā 08:38 Navigating Candidate Expectations
Ā 11:40 The Impact of AI on Recruitment
Ā 14:16 Metrics that Matter in Talent Acquisition
Ā 17:26 The Collaborative Ownership of Quality of Hire
Ā 20:14 Rapid Fire Insights and Recommendations

šŸ”‘ KEY INSIGHTS:

• Quality of hire encompasses performance, ramp-up time, and retention - Mo breaks down the holy trinity of recruitment success

• Communication is often the biggest pain point for candidates - Discover why radio silence is killing your employer brand

• AI can help, but the human touch is essential - Learn why technology amplifies rather than replaces human judgment

• Time to fill is a useful metric, but not the sole indicator of success - Mo challenges the speed obsession in modern hiring

šŸ’¼ HIRING MANAGER GOLD:

• Why transparency in the recruitment process builds trust and attracts better candidatesĀ 
• How good recruitment marketing actually filters OUT unqualified applicants (yes, really)Ā 
• Strategies for making quality of hire a shared responsibility across teamsĀ 
• The source-of-hire insights that can transform your candidate pipeline quality

🧠 TALENT ACQUISITION PLAYBOOK:

• Why understanding candidate motivations beats selling them on your companyĀ 
• The assessment strategies that predict success without killing candidate experience – How to leverage AI tools without losing the human elements candidates craveĀ 
• Building feedback loops that actually improve your hiring outcomes

šŸ‘‹ ABOUT MO:

Mo Hariri brings decades of talent acquisition wisdom, having seen the evolution from paper resumes to AI-powered screening. His approach centers on marrying data-driven insights with human intuition, a combination that's increasingly rare in our metric-obsessed industry.

šŸ”„ CONNECT & CONTINUE THE CONVERSATION:

Ready to level up your hiring game?Ā 

Subscribe for more unfiltered recruitment wisdom, drop your biggest talent acquisition challenge in the comments, and share with someone who needs to hear this!

What's your take on quality vs. speed in hiring?Ā 

Are you team "hire fast" or team "hire right"?Ā 



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The Quality ConversationBy Serge