Most of the hardest work in business isn’t what clients ever see. It’s the internal tension, miscommunication, and unresolved conflict that quietly drains momentum before the day even begins. In this episode, Jason reflects on why internal drama is one of the most underestimated costs of unhealthy workplaces—and why protecting culture matters as much as delivering great work. He shares what he’s learned from building a small, ego-light team, the difference between external challenges and internal exhaustion, and the leadership habits that prevent conflict from festering. If you’re building a team—or leading one—this is a reminder that culture is shaped in the small moments. Start by choosing empathy, clarity, and care today.