In this episode of Manager Lab we explore whether leaders can be "too nice," why avoiding tough conversations undermines performance, and how unclear feedback erodes trust. The host unpacks the common causes—fear of being disliked, misunderstanding empathy, and conflict avoidance—and shows how niceness can unintentionally lower standards and breed resentment.

The episode offers practical guidance: combine care with candor, normalize discomfort, set explicit expectations, and intervene early. Listeners are left with a simple reflection: where might being too nice be getting in the way of effective management?