What social norms brought on by the pandemic will stay once the pandemic is over? That’s the question for this episode of EB and Flow. Jenni Huotari, Eide Bailly Director of Business Outsourcing and Strategy, talks about what changes are likely to become permanent for businesses moving forward, and what they need to consider about their operations heading into 2021. From plexiglass and curbside pickup to video conferencing fails and virtual happy hours, the pandemic has changed the face of business in America. Organizations were forced to adapt to a whole new set of rules, expectations and technology. And now, as we look forward to the beginning of a post-pandemic world, many businesses are starting to realize a lot of last year’s changes aren’t going away.    In this episode of EB and Flow, Jenni Huotari, Director of Business Outsourcing and Strategy for Eide Bailly, talks about the shifting social norms that came with the pandemic and how these will lead to permanent changes at many businesses. She also outlines some of the things businesses should be considering heading into 2021.