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When Sales are Down, First Train the Rest of the Company In Sales
When sales are down, companies should not turn to training salespeople again and again, they need to train everyone else in company on sales.
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Plus, Todd Cohen states that a company with siloed sales and marketing departments is a mediocre company that eventually dies. They die because are siloed. They die because employees, regardless of job title don’t understand that when they serve the customer well, they are in sales. They die because company departments don't talk to one another. Having siloed sales and marketing departments is a classic brew for mediocrity and failure.
Todd says they can be in manufacturing or finance, it makes no difference, every action they take serves the customer. He’s got opinions and examples of solving the silo problem in this interview with the host Stacy Gentile. Cohen discusses:
- Everybody in the company is in sales
Cohen is the author of two books, Stop Apologizing and Start Selling and Everyone’s in Sales.
About our guest:
Todd Cohen’s proven strategy of Sales Culture™ has helped to revolutionize the sales success for franchises, trade groups, and organizations, including Subaru of America, Inc., Ernst and Young, The UPS Store, Inc., The Canadian Franchise Alliance, Corning, Inc., The NFL-PA and PNC Bank. Todd uses his unparalleled expertise, unique insights, and memorable examples to engage, motivate and educate audiences in the United States and around the world.
He delivers more than 90 keynote addresses a year, speaking to audiences as small as five people and as large as 5,000.
___________________________________________
CRM Radio is hosted by Paul Petersen of Goldmine CRM by Ivanti which is a program on the Funnel Radio Channel. GoldMine is the sponsor of CRM Radio.
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By Susan Finch
When sales are down, companies should not turn to training salespeople again and again, they need to train everyone else in company on sales.
----more----
Plus, Todd Cohen states that a company with siloed sales and marketing departments is a mediocre company that eventually dies. They die because are siloed. They die because employees, regardless of job title don’t understand that when they serve the customer well, they are in sales. They die because company departments don't talk to one another. Having siloed sales and marketing departments is a classic brew for mediocrity and failure.
Todd says they can be in manufacturing or finance, it makes no difference, every action they take serves the customer. He’s got opinions and examples of solving the silo problem in this interview with the host Stacy Gentile. Cohen discusses:
- Everybody in the company is in sales
Cohen is the author of two books, Stop Apologizing and Start Selling and Everyone’s in Sales.
About our guest:
Todd Cohen’s proven strategy of Sales Culture™ has helped to revolutionize the sales success for franchises, trade groups, and organizations, including Subaru of America, Inc., Ernst and Young, The UPS Store, Inc., The Canadian Franchise Alliance, Corning, Inc., The NFL-PA and PNC Bank. Todd uses his unparalleled expertise, unique insights, and memorable examples to engage, motivate and educate audiences in the United States and around the world.
He delivers more than 90 keynote addresses a year, speaking to audiences as small as five people and as large as 5,000.
___________________________________________
CRM Radio is hosted by Paul Petersen of Goldmine CRM by Ivanti which is a program on the Funnel Radio Channel. GoldMine is the sponsor of CRM Radio.