The insurer considers a 'circumstance' a complaint or criticism from a client, or a mistake in your work. This is when you want to contact your insurer
Your professional indemnity policy will be triggered when you receive a demand for compensation from a client or a threat of legal action
If you want assistance before a situation has escalated, consider using the legal advice helpline as part of your legal expenses insurance
The insurer considers a 'circumstance' a complaint or criticism from a client, or a mistake in your work. This is when you want to contact your insurer
Your professional indemnity policy will be triggered when you receive a demand for compensation from a client or a threat of legal action
If you want assistance before a situation has escalated, consider using the legal advice helpline as part of your legal expenses insurance