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In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!
This extended interview covers topics including COVID-19 status extensions, the “golden handcuff” effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.
Episode contents:
Links:
Frequent Flyer Gazette articles referenced in the fortnightly news round-up:
By Matt Graham - Australian Frequent Flyer Editor4.5
22 ratings
In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!
This extended interview covers topics including COVID-19 status extensions, the “golden handcuff” effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.
Episode contents:
Links:
Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

2 Listeners

2 Listeners