Episode 35 of The DHS Difference. Switching SDA providers is often treated as a last resort, but in some cases it is the only commercially and operationally viable path forward.

In this episode, David and Lauren unpack when a provider switch makes sense, the warning signs that indicate an arrangement is no longer sustainable, and the risks involved if transitions are handled poorly. They discuss the operational, financial, and participant impacts that need to be considered before any change is made.

This is a practical conversation for owners, providers, and stakeholders navigating underperforming SDA arrangements and trying to stabilise outcomes without creating further disruption.

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