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Sometimes the most serious emergencies do not come through a phone line or over the radio. They come quietly, in passing conversations with the people we work beside every day. In this episode of LifeLine 911, we examine the difficult position of hearing a coworker express distress, depression, or thoughts that raise real concern. We discuss the balance between compassion and responsibility, the fear of saying the wrong thing, and how workplaces—especially high-stress public safety environments—can respond when the warning signs appear internally rather than on a call screen.

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