In this heartwarming and hilarious episode, we sit down with Ms. Viki Gutierrez, a seasoned phlebotomist with decades of experience, to uncover the lighter and more human side of blood draws.

Viki shares insights into:

• The most common (and creative!) tactics people use to avoid a blood draw
• How widespread the fear of needles really is
• Her go-to techniques for making patients feel safe and comfortable
• A laugh-out-loud story about a patient who claimed, “My blood isn’t ready yet!”

From soothing nervous patients to mastering the art of calming conversation, Viki offers both wisdom and humor drawn from years of frontline healthcare work.

🎧 Listen in for a mix of expert tips and unforgettable patient stories that prove even routine medical tasks can have unexpected—and funny—moments.