In this episode Jonathan Blaber and Sarah Schlobohm discuss what leaders should do when given an AI mandate, focusing on practical first steps: identify real business problems, start with internal pilots that eliminate tedious tasks, and avoid using AI just for the sake of it.

They cover common failure causes - poor data and unprepared people - how to set realistic ROI expectations, and the importance of governance and legal risk awareness.

The conversation closes with a view that AI is moving from incremental improvements to a transformational "iPhone moment."