What happens when they want their money back? How do you recover from the personal disappointment and awkwardness that comes with the hard talk? Listen in for the reframe and strategies for responding. Follow Heather at: choosetohaveitall.com/follow to continue the conversation. Need help getting into BOSS Mode? Grab your Binge List for BOSSES right HERE: the episodes you must listen to for the life and business you want: https://www.choosetohaveitall.com/podcast/