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Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you:
* Early access to the weekly pod
* Accompanying articles and team analysis providing context and commentary on the interview
* Access to the entire Ishmael Interactive back catalogue of CX and business intelligence publications
* Special access, offers, and discounts on Ishmael Interactive’s upcoming products and services.
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Keep up with us here on Substack, where we publish the CX Pod weekly!
CX Research—Documented
Rebecca’s Reconnecting Nature School got to know its customers by showing up and relentlessly serving the community. If, like her, you need to get to know your customers, get Ishmael Interactive’s HCD Discovery Guide, and get the step-by-step manual for customer research that’s rigorous, replicable, and sustainable.
The Discovery Guide was developed alongside thousands of professionals working in healthcare, veteran support, education, and operations. When you open this Guide, you’ll see:
* The Why and How of customer research.
* Step-by-step, modular instruction that you can dip in and out of easily.
* Plain language for working professionals.
Buy the book at Barnes and Noble, Amazon, or at Ishmael Interactive. (Psst: when you buy at Ishmael Interactive, you get the ebook version included!)
You don’t need a full UX or CX team to get to know your customers: you need the HCD Discovery Guide.
Show notes:
Rebecca Westbrook Toker co-founded Reconnecting Nature School, a nature-based micro-school in Chattanooga that grew from 4 students to 25 in just over a year by focusing in on students in need of high-touch educational support. In this episode, she discusses how forest school methodology creates the right learning environments and how the micro-school movement is finding its customers and establishing financial sustainability.
By Ishmael InteractiveBefore you jump in…
Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you:
* Early access to the weekly pod
* Accompanying articles and team analysis providing context and commentary on the interview
* Access to the entire Ishmael Interactive back catalogue of CX and business intelligence publications
* Special access, offers, and discounts on Ishmael Interactive’s upcoming products and services.
Subscribe on Ishmael Interactive
Not quite ready to subscribe directly?
Keep up with us here on Substack, where we publish the CX Pod weekly!
CX Research—Documented
Rebecca’s Reconnecting Nature School got to know its customers by showing up and relentlessly serving the community. If, like her, you need to get to know your customers, get Ishmael Interactive’s HCD Discovery Guide, and get the step-by-step manual for customer research that’s rigorous, replicable, and sustainable.
The Discovery Guide was developed alongside thousands of professionals working in healthcare, veteran support, education, and operations. When you open this Guide, you’ll see:
* The Why and How of customer research.
* Step-by-step, modular instruction that you can dip in and out of easily.
* Plain language for working professionals.
Buy the book at Barnes and Noble, Amazon, or at Ishmael Interactive. (Psst: when you buy at Ishmael Interactive, you get the ebook version included!)
You don’t need a full UX or CX team to get to know your customers: you need the HCD Discovery Guide.
Show notes:
Rebecca Westbrook Toker co-founded Reconnecting Nature School, a nature-based micro-school in Chattanooga that grew from 4 students to 25 in just over a year by focusing in on students in need of high-touch educational support. In this episode, she discusses how forest school methodology creates the right learning environments and how the micro-school movement is finding its customers and establishing financial sustainability.