Financial reporting problems rarely begin with obvious errors. They develop over time through reporting structures that no longer reflect how the business actually operates. Leadership reviews the numbers, makes decisions confidently, and moves forward without realizing the financial picture may be incomplete.

In this episode, Jeff Glick, CPA and Head of U.S. Operations at OCFO, joins the City Shift Finance podcast to discuss recurring revenue visibility, margin distortion, and the operating risk created when reporting fails to track performance at the right level of detail.

We discuss:
• Why recurring revenue matters more than total sales growth
• How aggregate reporting hides margin variation
• Why incomplete cost tracking distorts pricing decisions
• How averages create the illusion of financial clarity

When reporting structures fail to reflect operational reality, leadership decisions become grounded in numbers that appear reliable but are not.

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