In today's mini-episode (our first ever!), we read Dr. James Woodson's blog post titled "When Things Go Wrong: Medical Error a Leading Cause of Death." This post is the first excerpt from our eBook, which can be found at https://www.pulsara.com/communication-crisis-ebook. We also discuss news of the Pulsara World including a new app version release (https://www.pulsara.com/help/release-notes) and some amazing things happening with our clients, including Baylor Scott & White -- Grapevine (https://www.pulsara.com/blog/baylor-scott-white-medical-center-grapevine-implements-smartphone-technology-to-improve-communications-for-emergency-conditions-press-release) and Ballarat Health Services (http://www.thecourier.com.au/story/4748591/the-new-app-saving-lives-in-the-region/).