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When things go wrong! Jonathan returns from sabbatical and joins Jana to discuss how to look after patients when things go wrong or a mistake is made. Learn the key elements of both patient and system management for Open Disclosure.
By Jonathan PapsonWhen things go wrong! Jonathan returns from sabbatical and joins Jana to discuss how to look after patients when things go wrong or a mistake is made. Learn the key elements of both patient and system management for Open Disclosure.