After Ohio State’s painful loss to Michigan, the season could have unraveled. Instead, players and coaches gathered for a raw, honest conversation. That heart-to-heart didn’t just heal wounds; it became the turning point that fueled their historic run to a national championship.

Business teams aren’t so different. There are moments when morale dips, trust frays, or setbacks sting. That’s when a leader’s willingness to pause, open up, and have a genuine conversation can reset everything.

In the latest episode of Insights, I share when and how to know it’s time for a heart-to-heart with your team, and how to use those moments to build unity and momentum.

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