A concern was there before the contract was signed.

Rob Broadhead had worked with the contractor before. The relationship was good. The project looked viable. The timing was right. And when the questions started showing up, he chose to trust rather than push harder.

A few months later, the missing work surfaced.

The result wasn't just rework. It became hundreds of unbilled hours, opportunity cost across the business, delayed growth, and a project that pulled people into work they never should have been doing.

This conversation is about the window between seeing something and naming it out loud — and what it costs when the relationship makes that window wider than it should be.

Guest Links

Website:
rb-sns.com

LinkedIn:
linkedin.com/in/robbroadhead

If you recognized something in this episode — joesteele.com.

Follow Decision State on Spotify, Apple Podcasts, and YouTube.

Chapters

00:00 — We Wanted It To Work

01:02 — Trusting The Wrong Signals

05:12 — Assumptions Create Expensive Problems

11:04 — How The Opportunity Appeared

14:20 — The Porsche Problem

16:20 — Why He Never Pushed Harder

19:48 — The First Real Red Flag

20:53 — When The Team Found It

22:33 — Realizing The Cost

24:15 — Opportunity Cost Spreads

28:14 — Looking Back

33:41 — The Silent Failures

36:14 — Where To Find Rob