Ever wondered where the 9-1-1 surcharge goes or how the El Paso-Teller County 9-1-1 Authority came to be?  In this episode, Christy Davis, Executive Assistant, shares her knowledge of the Authority's history and how a variety of services are covered with the surcharge.  She discusses the changes she's seen in her profession as well as the 9-1-1 Authority and the constant demand to change with the times.

In this episode you will learn about:

• How the surcharge is distributed and the criteria for funding.
• How the El Paso-Teller County 9-1-1 Authority has changed over the years.
• What types of projects and tasks she is responsible for managing.
• A few lessons learned when transitioning from a very small organization to a little bigger government entity.

Christy references:

• The use of QuickBooks and other Microsoft products.
• The Girl Without a Voice as a good read.