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In this episode, host Andrew Heath discusses the evolving landscape of TV consumption with Guy Cacciarelli and Carl Lepper. The conversation covers the differences between linear TV and streaming services, customer satisfaction trends, the role of bundling, and the impact of live events on viewing habits.
Join us for a deep dive into what customers value most in their TV experience and how providers are adapting to meet these demands.
Timestamps:
(01:02) Understanding TV Terminology
(03:29) Customer Satisfaction in TV Services
(06:06) The Impact of Bundling on TV and Streaming
(09:48) The Future of TV: Content and Live Events
Subscribe now for more expert insights and stay ahead in the dynamic TMT landscape!
#TVStreaming #LinearTV #CustomerSatisfaction #MediaTrends #JDPower #Telecom #Podcast #Telecommunications #Streaming #StreamingServices #TVServices
By J.D. PowerIn this episode, host Andrew Heath discusses the evolving landscape of TV consumption with Guy Cacciarelli and Carl Lepper. The conversation covers the differences between linear TV and streaming services, customer satisfaction trends, the role of bundling, and the impact of live events on viewing habits.
Join us for a deep dive into what customers value most in their TV experience and how providers are adapting to meet these demands.
Timestamps:
(01:02) Understanding TV Terminology
(03:29) Customer Satisfaction in TV Services
(06:06) The Impact of Bundling on TV and Streaming
(09:48) The Future of TV: Content and Live Events
Subscribe now for more expert insights and stay ahead in the dynamic TMT landscape!
#TVStreaming #LinearTV #CustomerSatisfaction #MediaTrends #JDPower #Telecom #Podcast #Telecommunications #Streaming #StreamingServices #TVServices