After nearly three years off the mic, Chris returns to share what's been happening behind the scenes. From burnout and stepping back after COVID, to rebuilding his routine, refining the team, and making key business decisions — this episode is a transparent look at the ups, downs, and everything in between. Chris also dives into how the company operates today, software shifts, handling complaints, and where the industry can improve communication between inspectors and agents. Whether you run an inspection business or are thinking about starting one, this episode is packed with real talk and practical takeaways.