Where's The Future?

Episode Summary:

This episode of the Event Tech Podcast explores the real-world performance of OpenAI's Operator, the agentic AI tool that promises to automate browser tasks on your behalf. Will shares his hands-on experience running Operator through its paces—from sending personalized Twitch messages to attempting LinkedIn research and even trying to buy festival tickets. Brandt and Will dissect what works, what doesn't, and why Operator currently feels less like a job-stealing super-agent and more like a well-meaning, but exasperating, digital intern. The conversation also touches on the future of agentic AI, the importance of user data, and the quirks of modern AI assistants.

Discussions Include:

• What “agentic AI” actually means and how Operator fits the bill
• Real-world Operator use cases: Twitch messaging, LinkedIn research, and online purchases
• The current limitations, quirks, and slowdowns of agentic AI tools
• Broader implications for the future of work and the data arms race among tech giants

Quotable Quotes (Should you choose to share):

"Once again, Will's taking the hit so that we don't have to, right? He's letting us know that it's not there yet." - Brandt Krueger

"I think we're potentially in this world where I do think agents are starting to do things that we never would have comprehended." - Will Curran

"It's like a really, really dumb intern. You show someone a task once and at least they get it, right? But this thing constantly forgets." - Will Curran

"The tasks that you’ve given it are very close to the examples we gave when we first started talking about operator and agentic AI. It doesn't sound like it can do that yet." - Brandt Krueger

Episode Summary:
This episode of the Event Tech Podcast brings listeners up to speed on Will Curran’s latest role at Voxo, a Swedish company shaking up event technology with real-time AI session summaries. Brandt Krueger and Will explore how Voxo’s platform captures, analyzes, and packages event content into instantly branded reports, LinkedIn-ready carousels, and live displays. The conversation covers the technical magic behind speaker identification, the marketing potential of AI-generated assets, and the future of personalized attendee experiences.

Discussions Include:

• Will Curran’s joining Voxo and the company’s mission in event tech
• How Voxo uses AI to generate instant, branded session summaries and reports
• The technical process of capturing audio, identifying speakers, and producing content assets
• The future of personalized event reports and AI-driven attendee recommendations

Quotable Quotes (Should you choose to share):

"I just started up a new gig at Voxo, which is the Swedish company... If you were at Event Tech Live London, you will definitely recognize the 

"At the base level, essentially, we're summarizing every session... capturing all the audio... and in real time, we're creating these reports and transcriptions and all that fun stuff, and then branding it." - Will Curran

"The thing that blew my mind the most about it is... you walk off stage, man, you as speaker walk off stage instantly, you have this PDF report, available to you as an audience." - Will Curran

"One of the most powerful things about this AI report that gets generated is... and it also comes in a LinkedIn version... a one-by-one carousel because we all been there ... We get done with a session and we're like lucky if we remember to take a selfie!" - Will Curran

"We not have the ability to completely remember everything that happened at an event? ... There's no reason why that can't be offloaded somewhere else." - Brandt Krueger

Episode Summary:

Brandt Krueger and Will Curran return with a lively breakdown of the latest trends spotted while judging the Eventex Awards, offering a behind-the-scenes look (within NDA limits) at where event technology is headed. From lightning-fast badge pickup and GDPR-compliant facial recognition to hyper-personalized attendee journeys and the resurgence of event bots, this episode unpacks the innovations shaping conferences, registration, AI, and event apps. The conversation also explores the tension between niche solutions and global platforms, the creative uses of Generative AI, and the growing importance of deep integrations between proprietary tools and third-party event apps.

Since recording, the winners of the Global Eventex Awards have been announced, so be sure to check out the winners!
https://eventex.com/winners2025

Discussions Include:

• How AI is transforming attendee journeys, reporting, and real-time event analytics
• The rise of hyper-personalized registration flows and niche event tech providers
• Creative uses of generative AI for art installations and next-gen word clouds
• The return of event chatbots and the push for deeper, more meaningful event app integrations

Quotable Quotes (Should you choose to share):

“Speed, right? That was one of the things- it was all about how quickly can we get thousands of people registered, get them their badges and things like that.” – Brandt Krueger

“Most of these high-end registration platforms have the ability to really customize the journeys that your attendees will take. We’re used to having a few different buckets for attendees… Well, now you can have 50 buckets.” – Brandt Krueger

“Let’s be honest, no one in planning space wants to learn to be a data analyst. That was the thing that I looked at for so long, especially when we were doing Klik and like there’s so much data available to planners who just don’t want to look at data.” – Will Curran

“I just couldn’t believe that finally, two years into this AI blooming that we’re seeing, we’re finally getting back to having good, decent event bots that can help us out with these things.” – Brandt Krueger

Episode Summary:

This week on the Event Tech Podcast, Brandt Krueger and Will Curran unpack the latest leaps in AI-powered image generation, focusing on new capabilities within ChatGPT and Midjourney. From photorealistic hands and seamless text rendering to transparent backgrounds and continuity across images, the conversation explores how these advancements are transforming event production, branding, and creative workflows. The hosts also touch on the evolving landscape of video generation tools and share a few candid lessons learned from the trenches of AI experimentation, including an apology to Perplexity.

Discussions Include:

• The evolution of AI image generation: photorealism, hands and body parts finally look right
• Continuity and consistency: generating series of images with persistent elements and styles
• Text and logo integration: AI’s newfound ability to handle crisp, accurate signage and branding
• Transparent backgrounds and practical applications for event production and design
• Midjourney’s new draft mode, voice prompting, and the speed gap in creative iteration
• Reflections on the future of video AI and lessons learned from using AI tools in real-world projects

Quotable Quotes (Should you choose to share):

"I have some of the worst short-term memory of all time and all I can do is blame the 90s." - Brandt Krueger

"This ability to do continuity between images makes me feel like this is going to be great for brands who are like, I need to make the announcement image for my event...and now I need to say that I'm announcing that Seth Rogen is going to be the keynote speaker." - Will Curran

"It's a very talented intern. Or I think somebody once described it as like your cousin-in-law's nephew who you've been using to do graphics design and maybe does a little too many drugs." - Brandt Krueger

"I continue to be really excited by where these things are going. All that video is- is a thousand pictures. So we're going to get there really soon." - Brandt Krueger

Episode Summary:

In this special episode of the Event Tech Podcast, Brandt Krueger and Will Curran have some exciting news to share, followed by some fun chatting about the FAR future of events- robots, AI, and beyond. The duo explores the possibilities—and limitations—of automation in the events industry. They discuss everything from robot bartenders and holographic keynotes to automated floor-chalking Roombas and AI-driven video production. Along the way, they reflect on the irreplaceable human touch in events and share their thoughts on how technology will continue to shape the industry.

Discussions Include:

• An announcement about the new AI hosts and [SPOILER] acquiring the podcast
• The role of robots in events: from bartenders to exhibit booth assistants
• How AI could enhance AV production, from auto-ducking audio to sentiment analysis
• The balance between automation and preserving human artistry in event production

Quotable Quotes (Should you choose to share):

1. "There are lots of possible futures of event technology, many of which could be very interesting." – Robotic Host (Brandt)
2. "I think there’s always going to be a call for both—the quick-and-dirty automation and the high-touch human interaction." – Brandt Krueger
3. "Imagine a world where a glass breaks, and a camera spots it, sending a Roomba to clean it up. That’s coming in five years!" – Will Curran
4. "A good camera op can tell when someone is about to move—it’s an art that AI hasn’t quite mastered yet." – Brandt Krueger
5. "We wouldn’t just drop news like that on you—or replace ourselves with AI—without telling you first!" – Will Curran

Let us know what you think about the future of robots and AI in events, and if this episode may have lived up to its release date :)

In this "Another Mini-Brandt Rant" episode, Brandt and Will discuss the progress made in event accessibility during the COVID-19 pandemic and how it has feels like it regressed. They highlight the importance of captioning services, which became more accessible and affordable with AI advancements. However, they note that these technologies have fallen out of favor as events returned to in-person formats, leaving behind some of the inclusivity gains made during the pandemic. The conversation emphasizes the broader benefits of accessibility features which can aid not just people with disabilities but frequently improve the event for the majority of attendees as well.

Discussions Include:

• Progress and Regression in Accessibility: The hosts reflect on how COVID accelerated the adoption of accessibility technologies like captioning but lament that these practices have largely been abandoned in the return to in-person events.
• Technological Advancements: They discuss how AI has improved captioning services, making them more affordable and efficient, though still not as reliable as human transcription.
• Broader Benefits of Accessibility: The conversation highlights that features like captioning benefit a wide audience, including those with hearing difficulties, language barriers, or simply preferring visual aids.
• Future-Proofing Events: The hosts suggest investing in technologies that can capture and stream content from events, enhancing accessibility and providing valuable resources for attendees.

Quotable Quotes:

• "I think one of the things that during COVID, we started to see, you know, every platform put in at least some basic level of captioning, whether it was auto-generated or otherwise." - Brandt Krueger
• "People with difficulty hearing would literally call these services 'craptioning' at the time because they were so bad." - Brandt Krueger
• "For the first time, a lot of people with accessibility issues felt like they were on even ground with all other attendees, right? Because we were all attending from our living rooms and our bedrooms." - Brandt Krueger
• "Like a lot of attendees, I might want to turn it on just because of the fact that like, you know, every once in a while there's a word I might miss." - Will Curran

In this episode of the Event Tech Podcast, hosts Brandt Krueger and Will Curran bring an update on the latest advancements in AI technology, focusing on deep research capabilities and AI agents. They explore how these tools have the potential to revolutionize various aspects of event planning and personal productivity, while also touching on potential future developments in the tech industry.

Discussions Include:

• The benefits and limitations of Perplexity and it's deep research feature
• Potential applications of AI agents for task automation in event planning
• Predictions for the future of AI integration in operating systems
• The impact of AI on job roles and productivity in the events industry

Quotable Quotes (Should you choose to share):

• "Deep research is now my favorite thing to do." - Will Curran
• "If you could free that time up to focus more on other things like, you know, plan more events, take on more business, be the first one to respond to the RFP..." - Brandt Krueger
• "We're creating these systems that will allow us to no longer have to be in the day-to-day." - Will Curran

-and-

• "We only learn from each other. So we need to expand the people that we talk to!" - Brandt Krueger 

So be sure to connect with us on LinkedIn so we can do that!

In this somewhat spicy episode of the Event Tech Podcast, hosts Brandt Krueger and Will Curran dive into the contentious issue of in-house AV pricing and exclusivity contracts. They discuss the recent trend of significant price hikes, sometimes up to 300-400%, and the increasing prevalence of strict exclusivity clauses in venue contracts. The hosts offer insights into the behind-the-scenes workings of in-house AV company contracts, and provide advice for event planners on how to navigate these challenges.

Discussions Include:

• The recent surge in in-house AV pricing and its impact on event budgets
• The mechanics of revenue-sharing agreements between venues and in-house AV companies
• Strategies for event planners to negotiate better deals and maintain flexibility in vendor choices
• The importance of thoroughly reviewing venue contracts before signing

Quotable Quotes (Should you choose to share):
"There's no incentive for the venues to fix it. There's no incentive for the in-house AV companies to fix it. And we can't fix it. The only people that can are you, the planners." - Brandt Krueger

"Let's be honest, there's a lot of people planning events who are not listening to things like the Event Tech podcast, learning about these tips and tricks. And that's why this is happening." - Will Curran

"I will always be happy to look at your ... venue contracts, because that's where you get nailed. People are looking at '25, '26, '27 for their venues and they're signing now." - Brandt Krueger

"If you are struggling with 100% increases, 200% increases, 300% increases in your AV bill, it doesn't have to be that way, but only you can stop paying too much for AV." - Brandt Krueger

And to whoever "the guy" is that hassled Will for using the phrase about before signing being negotiation and afterward being begging, let's talk. If you can prove you're the source, happy to attribute it to you from now on. Pretty confident that lil' nugget's been around for a while, and advanced metasearching doesn't attribute it to any one person. Happy to be wrong, though!

Brandt Krueger and Will Curran discuss the current state of the event industry job market, exploring the influx of returning professionals, the impact of AI on hiring processes, and strategies for standing out in a competitive landscape. They delve (I really do use that word - BK) into the growth of the events sector, the shift towards specialized roles, and the importance of adapting to new technologies.

Discussions Include:

• The resurgence of professionals returning to the events industry post-COVID
• The impact of AI on job applications and hiring processes
• The growing emphasis on high-touch, immersive events in marketing strategies
• The balance between generalist and specialist roles in the evolving job market

Quotable Quotes (Should you choose to share):

• "It's not AI that's going to come for your job. It's going to be someone who knows how to use AI that's going to come for your job." - Brandt Krueger (though we both say it all the time now, I just happened to be the one in this episode- BK)
• On why people are coming back to the industry: "Event people are fun. And, you know, there's so much love in the industry, even amongst competitors. Friendpetitors!" - Brandt Krueger
• "If you're looking for a job, if you're a freelancer or someone who's looking for a full-time position, AI is gonna be your friend." - Brandt Krueger
• "Never stop learning. I mean, we talk about this all the time, it's obvious, but this is just a reminder that if you right now are sitting here and you haven't learned something new in the last year that is like game changing, you think is life changing, right? It's probably time ... this is your call to action." - Will Curran

Brandt Krueger and Will Curran check in on the highlights of CES 2025, discussing innovative technologies and their potential impact on the events industry. They explore sustainable tech, AI advancements, and futuristic concepts while emphasizing the importance of looking beyond immediate products to long-term possibilities.

Discussions Include:

• E-ink digital posters and their potential use in event signage
• Nvidia's AI advancements and personal AI computers
• Sustainable technologies like paper-based batteries and salt-simulating spoons
• The future of cameras and privacy in smart homes and devices

Quotable Quotes (Should you choose to share):

• "Look for the breakthrough concepts, not the breakthrough products." - Brandt Krueger
• "I love this idea that you can toss it in your garden and this is going to decompose." - Will Curran, on paper-based batteries
• "Do I think we'll ever reach a point where we're just OK with having cameras everywhere? Maybe someday, but I mean, it's not going to be soon." - Brandt Krueger
• "I was watching it and ... I was like yeah, there wasn't very much stuff that made me go 'My God! Take my money right now!'" - Will Curran