On this episode of Ask SME Anything:
1. I hear there's an update to ITIL due to be released - do you have any information? 3:03
2. Isn't ISO 20,000 due for an update? 11:50
3. Do I need to study anything different for CAPM than I would need to do for PMP? 19:20
4. Which certificate is better on my resume, Prince2, PMP, or Agile Scrum Master? 26:00
5. What are pros & cons of waterfall vs. agile? 33:02