After more than a year of campaigning against poor practices in the insurance industry, Which? is making a super-complaint to industry regulator the Financial Conduct Authority.

In this episode, we’re taking you to the FCA headquarters as we hand in our super-complaint. Joining us we have Which? Money’s insurance expert Dean Sobers to explain what’s gone wrong with the sector. Steve Edwards, our Head of Campaigns and External Affairs tells us why we’ve taken this extraordinary step, and Which? Legal expert Lisa Webb tells us what a super-complaint actually is, and how they can help consumers like you.

Plus, we hear from Claire Massey who suffered a devastating house fire, and was left confused and frustrated by her insurer’s actions as she tried to put her life back together.

Read more about our super-complaint.

In this episode of Which? Shorts, we explore why flight delays are getting worse.

We've analysed a whole load of data to find out why more flights are being delayed, what’s causing them, which airlines are worse than the rest, and crucially, explain what more needs to be done to keep passengers in the loop

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Find out more about your rights if you've been o a delayed flight

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As it’s pension awareness week, it’s perhaps the perfect opportunity to get on top of your savings for later life.

In this episode, we’re joined by Which? Money’s pension expert Paul Davies, and Charlene Young, Pensions and Savings Expert at AJ Bell to discuss how much you’ll need, how to save, and share their expert tips on setting yourself up for a comfortable retirement.

Read more about how much you need to save for your retirement & sign up to our free weekly Money newsletter

Could a DIY pension help to boost your retirement savings? or could a Lifetime Isa help you out?

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In this week's episode of Which? Shorts, we explore whether or not you should be concerned about the prevalence of microplastics in your everyday life.

Some of them are so small that they can't be seen by the human eye, but they are found in our food, our water supply, and even the air we breathe. So should we you worried about them?

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It’s still 75 days to go until this year’s Budget speech, but already the rumours are swirling.

In this episode, we’re joined by Which? Money Deputy Editor Sam Richardson & Helen Morrissey, Head of Retirement Analysis at Hargreaves Lansdown to take a look at what could be announced in November, and whether or not you need to take action now.

Read more about the rumours for this year's Budget & sign up to our free weekly Money newsletter

Use our free IHT calculator & read more about cash Isas

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In this week's episode of Which? Shorts, we tell you which electric cars are eligible for the government's new EV grant - and could therefore save you thousands of pounds.

Read the full list of eligible cars & sign up for our Cars newsletter, it's free monthly

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Settling the affairs of a loved one is never easy, but new research from Which? shows that banks and the probate service are causing unnecessary delays.

In this episode, we’re joined by Which? Money journalist Holly Lanyon, and James Buchan from Which? Legal to explain what’s going wrong, and what you can do to make the process as easy as possible.

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Find out how the Which? Legal service can help you

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In this week's episode of Which? Shorts, we explain that holiday scams are more likely to catch you out before you actually arrive at your destination.

Read more about our investigations into booking.com & sign up for our free Scam Alerts service

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For many, investing is all about saving money for longer term goals. But how easy is it to make money regularly from stocks and shares?

We explain how dividend payments work, and whether you should be considering them as a valid part of your investment portfolio.

Read more on our guide on how to invest in bonds & learn more about the dividend tax rules.

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In this week's episode of Which? Shorts, we reveal the number in pounds and pence you should really be paying for both your broadband and mobile contracts.

Read more about saving money on your broadband & mobile contracts

Use of our free broadband comparison tool & mobile comparison tool

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