Which?

You might think that British Airways' status as the UK’s national flag carrier means it offers a superior flying experience, but our research suggests otherwise.

In this episode of Which? Shorts, we compare British Airways with its main long-haul competitor, Virgin Atlantic, to see whether BA still deserves to represent the UK in the skies. From seat width and fleet age to food quality and business class lounges, we reveal how both airlines perform in our extensive customer surveys.

Our results show that British Airways is outclassed by Virgin on almost every passenger metric from value for money to airport lounges, leaving its massive global route network as its only clear advantage.

This episode is read by Erica McKoy and is based on an article written by travel expert Trevor Baker, originally published in the October/November issue of Which? Travel magazine.

Read more from our travel experts on our website & sign up for our free monthly Travel newsletter

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You might think that the only difference between drinks bought at high street coffee shops is the taste and the flavour, but our research suggests otherwise.

In this episode of Which? Shorts, we bring you the results of our investigation into caffeinated drinks bought at some of the UK’s favourite coffee shops, which reveals varying caffeine levels between Caffè Nero, Costa, Greggs, Pret and Starbucks.

Our results show that where you buy your coffee from could make a big difference to your daily caffeine intake, with some high street coffees containing nearly four times as much caffeine as others.

This episode is read by Shefalee Loth and is based on an article she wrote with Ayesha Muttucumaru, originally published in the October 2026 issue of Which? magazine.

Read more about the investigation on our website & sign up for our free fortnightly Healthy Living newsletter

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

When does perimenopause start, what symptoms should you look out for and do menopause supplements actually work?

In this episode, we explore the realities of perimenopause and menopause. We discuss the science behind common symptoms including brain fog, hot flushes, anxiety, dry skin, acne, hair loss, sleep problems and changes in libido.

We also unpack the latest evidence on HRT, discuss the benefits and risks, and explain why menopause affects everything from your bones and muscles to your skin and gut health.

Plus we discuss whether popular menopause supplements are really worth the money and uncover the truth about collagen, creatine and other trending wellness products.

We think it’s time for a better conversation that’s impartial to help us separate myths from genuine science.

This episode features Dr Amir Khan, an NHS GP, TV presenter, bestselling author and podcast host.

Dr Emma Wedgeworth, a consultant dermatologist with a clinic on Harley Street. Her specialist interests include menopausal skin, acne, rosacea, eczema and sun damage, as well as a wide range of conditions including psoriasis and hair and scalp disorders.

And we’re also joined by Shefalee Loth, nutritionist and research lead for the Health and Wellbeing team at Which?. With more than 20 years of experience, Shefalee has previously worked with the NHS, the London School of Hygiene & Tropical Medicine, and the World Cancer Research Fund.

This is The Health Reset.

Read about Shefalee’s investigation into menopause supplements on our website & sign up for our free fortnightly Healthy Living newsletter

Read more about vitamin D, how your gummy supplement might be short changing you & listen to our podcast about vitamin D supplements

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A £100 energy payment for 20 million households and a freeze on fuel duty extended to July, we discuss the headlines from the Autumn Budget.

Chancellor John Healey's Autumn Budget is set to bring 'everyday fixes' to help the cost of living crisis. He started his speech by dedicating it to the ‘working people of Britain’. But what does that really mean?

In this episode, Which? Money editor Sam Richardson and AJ Bell's director of public policy Tom Selby join James Rowe to discuss the first Budget under Andy Burnham's premiership.

Read more about the Budget announcements & sign up for our free weekly Money newsletter

Read more about our cost of living manifesto on our website

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The number of pensioners getting divorced is on the rise, but hardly any of us actually understand what happens to our pensions when a marriage ends.

In this episode, Which? pensions expert Holly Lanyon reveals the results of a Which? Survey which shows that just 3% of married couples have talked about what would happen to their pensions if they got divorced - compared to 50% who’d spoken about what would happen upon death.

Holly explains the different options for how pensions can be split on divorce, including pension sharing and pension offsetting, and why it’s so important for married couples to understand the rules.

Holly shares some more data that shows that the number of pensioners in poverty is on the rise, with divorced retirees - particularly women - making up a greater number than married couples.

Plus, James Buchan from the Which? legal team outlines the logistics of how a divorce a works, and how it can affect your will and power of attorney.

Read more about pensions in divorce on our website & sign up for our free Retirement Planning newsletter

Save up to 30% on wills and powers of attorney with Which? Wills - offer ends 31st October 2026

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership

Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

From supplements and sleep to saunas and paracetamol, discover what the science says about keeping your immune system functioning at its best.

In this episode we discuss why we get more colds and flu in winter, the relationship between sleep, stress, gut health and immunity, and why vitamin D matters during the colder months. Plus senior investigative researcher, Sara Spary shares her research into self testing kits.

With the right tools, we can age with strength, energy and an immune system that gives us the best chances of great health, so you can really live the life you want.

We think it’s time for a better conversation that’s impartial to help us separate myths from genuine science.

This episode features Shefalee Loth. She is a nutritionist at Which? and leads the research for the health and wellbeing team. With over 20 years of experience, Shefalee’s extensive career includes working with the NHS, The London School of Hygiene & Tropical Medicine, and the World Cancer Research Fund.

We also have Dr Jenna Macciochi who is one of the UK’s leading immunologists. She’s a lecturer and the author of several books, including Immunity: The Science of Staying Well, Your Blueprint for Strong Immunity and most recently Immune to Age, three incredible books that break down the science behind our health.

This is The Health Reset.

Read about how you can save on cold and flu medicines on our website & sign up for our free fortnightly Healthy Living newsletter

Read more about the best painkillers, what works for a sore throat & listen to our podcast about vitamin D supplements

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

Shopping online has become the convenient way to shop for almost anything, but given there’s no standardised way of returning unwanted items, the process can differ from one retailer to another.

In this episode of Which? Shorts, we bring you the results of our investigation which saw mystery shoppers from across Great Britain order and return more than 200 items to find out how big-name retailers compare.

We uncovered some shocking practices; with several retailers not refunding us at all, others breaking the law by routinely failing to reimburse our delivery fees and huge discrepancies in how long it took us to get our money back.

This episode is read by James Rowe and is based on an article written by our retail expert Ellie Simmonds and consumer rights expert Hannah Downes, originally published in the October 2026 issue of Which? magazine.

Read more about the investigation on our website & sign up for our free Weekly Scoop newsletter

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It’s less than two weeks to go until John Healy delivers his first Budget speech as Chancellor. So, what could he announce that would affect your finances?

In this episode, Which? tax expert Ruby Flanagan joins us to discuss which taxes could be increased to help Andy Burnham’s government deliver their new policy announcements.

From inheritance tax to stamp duty, we analyse the likelihood of each of these taxes rising.

Plus, Faye Church, chartered financial planner at Rathbones explains why more affluent households are increasingly worried about the cumulative impact of possible changes affecting pensions, capital gains tax and other areas of personal taxation.

Read more about what announcements could be made in the Budget on our website & sign up for our free weekly Money newsletter

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership

Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

What are the best things you can do for your skin as you age? Why has collagen seemingly become the answer to all our skincare problems? And what's the truth behind the supposed benefits of retinol and vitamin A?

We lift the lid on the science behind these products as we reveal the findings of our rigorous testing to help you cut through the noise and disinformation found online.

Midlife can be an exciting new chapter, but it can also bring some unexpected changes to your body. Dry, itchy sensitive skin, adult acne and hot flushes are all common symptoms of the menopause.

We discuss how to deal with some of these symptoms, whether expensive skincare really makes a difference to your health.

We think it’s time for a better conversation that’s impartial to help us separate myths from genuine science.

This episode features Shefalee Loth. She is a nutritionist at Which? and leads the research for the health and wellbeing team. With over 20 years of experience, Shefalee’s extensive career includes working with the NHS, The London School of Hygiene & Tropical Medicine, and the World Cancer Research Fund.

We also have Dr Anjali Mahto. She’s a highly respected and renowned medical and cosmetic consultant dermatologist based on Harley Street, as well as the author of the best-selling book The Skincare Bible.

This is The Health Reset.

Presented by Erica McKoy.

Read all of our menopause supplements reviews on our website & sign up for our free fortnightly Healthy Living newsletter

Read more about retinols & listen to our podcast on LED masks, collagen and anti-aging creams

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

Antivirus software is a strong protection for your devices, but it can become unnecessarily expensive if you ignore the auto-renew messages.

In this episode of Which? Shorts, we reveal how some antivirus providers make it difficult to switch off auto-renew when you sign up, potentially leading people to overpaying to keep their devices protected from malware.

Whether or not you actually need antivirus depends on your devices and what you do on them. We explain which providers are most transparent about auto-renewal, and how to navigate the process so you don’t end up overpaying.

This episode is read by Callum Pears and is based on an article he wrote, originally published in the October/November 2026 issue of Which? Tech.

Read our reviews of the best antivirus on our website & sign up for our free fortnightly Tech newsletter

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership